Cancellation and Return Policy
We understand various reasons that might urge you to return a product and to make it a hustle-free process, we abide by certain circumstances in which you can place a product return request. Those are as follows:
Color: If you receive a different coloured product than what you order, you can place the request.
Material: In case you didn't like the quality of the product, you can return it.
Size: There are times when the size you order might not fit you, or you face issues related to the size of the product in case the wrong size is delivered to you. In that case, the return request can be placed.
Quality: If you aren't satisfied with the quality of the product, you can return/replace it.
Manufacturing Defect: Place your return request soon as you receive a defective product, we will replace it if it's not used or altered.
Different Product: If the product you received turns out to be a different one from what you ordered, you can replace/return it.
We are happy to help you with a convenient returning procedure, however, there are certain situations in which we fail to take back a product:
Lingerie: Intimates and lingerie cannot be replaced due to hygiene issues.
Tempered Tag: If you use a product and tamper its tag or break it, then we fail to accept the product back.
Used product: If you use or soil a product, we can’t take it back.
If we have mentioned 'no return/exchange' on few products, that becomes a barrier for placing a return request.
Marriage Arts believes that your privacy is important to us, and therefore we are keen to protect it. The database and information that we collect are purely for professional reasons, and we wish to be in touch with you for new offers and updates.
We seek permission before collecting your personal information such as your contact number, location, preferences, likes, age, gender, and all such demographic details to give you what is best for you. Once you allow, only then we will access this information through cookies on a website or personal interaction.
Your information is stored in our database, which we use for analysis and to study the trend that encourages us to bring up more newness and creativity to our skills. The database is strictly for us, and no one apart from Marriage Arts has access to it.
We believe in respecting your privacy, and therefore everything you share with us or what we collect is kept confidential.
We communicate with you only when it's needed, and we do not spam your mails or message inbox. We understand the ethics and follow a decent pattern to reach out to you for new updates, offers, and add in the skillset.
Your details are safe with us, and we do not disclose it to any third party sources. We strongly hold back the primary data with us, and no other website or brand can get this data besides Marriage Arts.